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Cookies Policy

Cookies Policy

We use cookies to improve your user experience on our site and ensure that the platform works effectively for you.

What are Cookies?

A cookie is a small data file stored on your device by your web browser when visiting websites. These files contain information about your interactions with a website, allowing it to remember preferences, authenticate users, and personalize content.

Why Do We Use Cookies?

Our primary goal in using cookies is to provide you with an optimal browsing experience. This involves remembering your login credentials for convenience, tracking navigation habits for site improvement, and ensuring that our platform operates smoothly across different devices and browsers. Additionally, we use cookies to monitor analytics and performance metrics.

Essential vs. Non-Essential Cookies

We divide the types of cookies used into two main categories: essential and non-essential (functional) cookies.

  • Essential Cookies: These are necessary for providing a service requested by you or ensuring the security of our site, such as login session management or maintaining your preferences.
  • Non-Essential (Functional) Cookies: We use these to personalize content based on user history, track analytics data, and manage user behavior across different sessions.

Session vs. Persistent Cookies

We employ two types of cookies for distinct purposes:

  • Session Cookies: These are temporary files that exist only during your browsing session. They help us remember details about you while navigating our site.

    • Login Persistence: Essential to keep the user logged in between pages, sessions.
  • Persistent Cookies: More permanent and can persist even after a session is closed or over time (up to several years). These are primarily used for analytics, tracking preferences, and personalizing content based on historical data.

Analytics and Performance Cookies

Performance Cookies: We use these to track user interactions with our site to improve its performance, such as loading times and responsiveness.

  • Page Loading Speed: Essential for maintaining a good visitor experience by allowing the browser or device to efficiently load resources from Grand Hotel Casino's servers.

  • Aggregate Analytics Data: These cookies are essential in providing aggregated data on browsing patterns. This is anonymized so no personal identifiable information can be identified through this service.

Preference and Language Settings

We store preference settings, such as language choices or notification preferences, using non-essential (functional) cookies.

  • Language Selections: To personalize the user experience for visitors who need services in different languages.

  • Notification Preferences: This allows users to control their exposure to notifications from Grand Hotel Casino while browsing our site.

Login/Session Continuity

We employ persistent and session cookies to maintain login sessions, ensuring seamless transitions across pages and even after closing the browser window.

  • Login Session Management: Necessary for maintaining security during an active user interaction by identifying individual users with logged in credentials.

Security-Related Cookies

Our site uses essential cookies that are related to security features like device identification. These ensure a secure browsing experience, especially when it involves sensitive or confidential information.

  • Device Identification: This enhances our ability to identify and manage potential risks associated with specific user interactions from a technical standpoint.

Third-Party Integrations

We may use third-party cookies for analytics or performance tracking on our behalf.

Marketing or Communication Preferences

When we share your preferences with third parties, it is typically anonymous. For example, if you've chosen not to receive certain types of communication, that preference will be shared to avoid such messages from being targeted at you through other means.

Cookie Consent Management

Our site ensures transparency by managing user consent for cookies directly within the platform itself or via external mechanisms based on specific integrations (if available). This allows users to make informed decisions about their browsing preferences and adjust settings accordingly.

Browser Cookie Controls

Each browser offers built-in cookie control options. Please refer to your browser's documentation:

  • Internet Explorer
  • Chrome

Clearing or Disabling Cookies

If you wish to disable cookies completely, most browsers have this capability available under their respective ‘preferences’ or ‘advanced settings’. Some specific instructions can be found at the following links (not exhaustive):

  • Firefox

Site Functionality Impact When Cookies Are Disabled

Disabling cookies may result in issues with functionality or performance. Our site may require session cookies for certain operations, and persistent cookies can aid in personalizing the user experience.

Technical Diagnostics and Performance Optimization

Cookies play a significant role in our ability to monitor site diagnostics and optimize its overall performance based on historical browsing patterns.

Aggregated Analytics Information

We use this data solely for optimizing content delivery and tailoring future improvements according to user preferences.

User Experience Improvements

Our efforts are aimed at continually refining the platform's user experience, using feedback from users like you as a key component of our ongoing development.

Changes and Updates

This Cookies Policy is subject to change over time. We will notify visitors when making significant changes by updating this policy section directly on Grand Hotel Casino, although these updates might be visible to any visitor who chooses not only to read them but also review the terms associated with cookies while logged into their account (logged in user experience).

Your continued use of our site after reading and accepting or adjusting your cookie settings indicates that you agree with our current practices.